What is Human Resources Consulting? A Quick Guide
Human resources consulting provides organizations with an excellent return on their biggest investment – their people – and ultimately helps the company reach success.
How they do this depends very much on the organization’s needs. Here are some examples:
- HR consultants facilitate employee understanding of the direction of the organization and what they need to do to help it achieve success
- They ensure the organization has a solid recruitment process such that new hires have the right skills and that their values align with those of the organization (this is called hiring for fit)
- They often help with restructuring to align people and their roles with the needs of the business
- They help establish HR best practices that fit the company’s culture
- They build a robust HR foundation that helps the organization function effectively
- They provide support for both employees and business owners, and provide them will tools (such as an employee handbook) that guide day-to-date operations
- HR consultants sometimes provide training and mentoring to in-house HR employees
Of course, Human Resources Consultants also come in to provide solutions to things that aren’t right. This could be cases of bullying or harassment, issues with productivity, termination, problems with leadership, and so on…the list can be quite long.
Some small start-ups may choose to hire a team of Human Resources Consultants to help them establish a culturally aligned HR infrastructure for their company, from the ground up. In this case, the human resources consultants will provide guidance and start to set up policies, procedures and systems for the company. For example, they will advise on things like employment law and procedures for hiring (or firing) employees. A larger organization may already have a talented HR team but might need a human resources consultant to work with senior managers to help them make the best HR decisions for the company.
As you can see, the purpose of human resources consulting varies with an organization’s needs. As a business leader who’s juggling lots of priorities, it’s sometimes not easy to know exactly why you need human resources. That’s why finding a HR consulting team who can visit to do a pre-assessment is a great way to get to know them and for them to get to know you, before making any commitment or investment.